As the Director and Licensee, Troy is a natural communicator and motivator who excels at building strong relationships with clients, tenants and buyers alike. He consistently strives for premium results for his team, driven by a robust work ethic and exceptional attention to detail. With over 20 years of experience in customer service-driven roles, Troy's leadership and dedication were recognised with the REINSW Operational Leadership award in 2021 and as a REIA Operational Leadership National Finalist in 2022. His team was also recognised as REINSW finalists for medium and large offices in 2020 and 2021, along with numerous suburb and region Rate My Agent awards both in sales and property management. Troy is passionate about supporting his team in achieving their personal and professional goals. He feels at home within the McGrath network, where the business culture aligns perfectly with his values, enabling his team to achieve the best possible outcomes in any situation.