Steven joined ResortBrokers in 2025 off the back of a high-flying 18-year career at Coca-Cola, where he rose through the ranks to become District Sales Manager, leading high-performing teams across Townsville, Cairns, Mackay and Rockhampton.

Born in Ingham, Steven relocated to Townsville to complete a Bachelor of Commerce at James Cook University and has proudly called Queensland’s ‘second capital’ home for over 25 years. Despite opportunities to relocate throughout different stages of his career, Steven chose to plant roots in Townsville.

Those roots run deep. His parents, now retired to Burrum Heads, owned a local business in Ingham, and his wife Jordana is Townsville born and bred.

“I really love North Queensland,” says the 44-year-old. “There’s the family connection, of course; but also the lifestyle. I love the outdoors and North Queensland has everything I need. It’s a beautiful backdrop to enjoy a wonderful lifestyle. It’s home.”

Steven operates from his base in North Shore, covering a broad territory that spans south to Airlie Beach and Proserpine, north to Ingham and west to Hughenden.

“I really enjoy travel,” he says. “It was a huge part of my role at Coca-Cola and a big reason for our success in building and retaining strong client relationships. Meeting clients face-to-face makes a huge difference. They appreciate that you’re local and are genuinely invested in their business and the community. This often sets you apart from competitors that just blow in to town for a day or two.”

Steven’s career began with aspirations of becoming an accountant, but midway through university, he pivoted to business management. While studying, he took on a graduate position at Toyota Finance from 2003–2004, which led to a business manager position in Westpac’s Country Business Direct division, supporting relationship-managed clients across regional Queensland and the Northern Territory.

He loved the work but not sitting behind a desk.

“I enjoyed the role but realised I wasn’t suited to a regular office job,” he says. “I needed a role where I could connect with people. I enjoy the personal interaction.”

That made Coca-Cola a natural fit. Joining in 2007, Steven thrived in the business and worked his way up to a leadership position as District Sales Manager. He says his success at Coca-Cola was grounded in integrity and clear communication.

“It’s pretty simple,” he says. “Be authentic and follow through on your word. Deliver on what you’ve committed to and within the desired timeframe. If something can’t be done, be upfront about it. No excuses, no fluff. That kind of honesty builds trust, and trust is the foundation of success.”