With over 44 years at the top end of real estate, I have been involved in negotiations for some of the most significant property sales in the Eastern Suburbs, across both premium residential, investment, and development property, and the publicity and marketing I have achieved for these listings, sales, relationships, and networks, attracts other high-end vendors through referral, reputation, and word of mouth. I have seen many market cycles, technology changes, business adaptations, and product and service expansions, and one thing that has worked for me personally is being top of mind over numerous property cycles. Why? Because providing outstanding value to the customer doesn’t stop at exchange or settlement, it requires an ‘always on’ approach to communications to gain a reputation and win repeat business. I wholeheartedly believe the secret to this success is energy and passion. We’re in the people business and after four decades, I still love what I do every day.