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      PACK & SEND are a Transport, Distribution & Storage Franchise that started in 1993. They currently operate in 106 locations and have 9 new opportunities available across Australia.

      PACK & SEND
      Minimum investment$150,000
      Established locations106
      Opportunities in Lane Cove and 8 other locations

      Date created

      01 Aug 2018

      Date franchise started

      1993

      Average revenue

      Contact franchise

      Average royalties

      Contact franchise

      Avg. marketing fee

      Contact franchise

      Avg. franchise fee

      Contact franchise

      PACK & SEND website

      PACK & SEND is Australia's leading and most recognised parcel courier and freight delivery reseller. Having been established for 25 years, we consolidate the services of the world's top parcel and freight carriers into a single access point under our brand.


      At PACK & SEND we take pride in being first choice in connecting people with parcels when they want, where they want it. As a PACK & SEND franchisee you are fully equipped with the systems, resources, network, technology, expertise and buying power to exploit the explosive growth in the movement of goods.

      We’re right in the middle of an industry exploding in growth. The largest driving force in the global economy is internet shopping which is over $1 trillion per annum. That’s translating into more and more goods being shipped than ever before – making the delivery of parcels and freight one of the top growth industries of the next decade.

      Our mission is to develop the most comprehensive, convenient suite of retail and technology solutions the logistics industry has ever seen. That means as a franchisee, you will own a business with innovative and forward-thinking products, with the opportunity to build revenue growth through multiple revenue streams. There is simply no other franchise logistics business model like PACK & SEND in the world!

      PACK & SEND photo

      How it works

      It's simple really. If you feel you have the drive to be in business for yourself but not by yourself, and you have the hunger to succeed and are customer service orientated, then we want to hear from you.

      At PACK & SEND, we are just as diligent as you are in wanting to make sure our franchise business is right for you both professionally and personally. Below is a guide to the steps involved in our selection process to help you understand better the journey to opening your own business.

      Stage 1:
      Initial telephone interview to give us a better understanding of your situation and if there is a fit with PACK & SEND. If it is considered worth your while to learn more about us, we will book a first meeting where we can give you a better understanding of what makes a PACK & SEND Service Centre successful and you can ask further questions. Prior to this next meeting we will request that you sign a confidentiality agreement and complete an application form online.

      Stage 2:
      First Meeting - We provide you with a thorough introduction to PACK & SEND. If, after this meeting, both you and PACK & SEND consider it worthwhile to progress to the next stage - then we will request you complete an Online Self-Assessment Form.

      This self-assessment profile allows us to learn more about you; the profile is then used as a benchmark against 17 attributes that we know drives franchisee' success. These attributes include for instance, family support, energy levels, communication, cooperation, sales and service orientation etc. This profile provides some details on your strengths, possible development needs and brings to light relevant questions we can ask out our next meeting to help both you and us assess your suitability as a franchisee.

      Stage 3:
      Second Meeting - We provide you with a thorough overview of the PACK & SEND business system and we share some of the results of the Self-Assessment profile that may support or hinder your success as a franchise owner.

      If you wish to proceed to the next stage, PACK & SEND will require a fully refundable deposit of $1,500. This will enable us to provide you with our Franchise Legal Documentation (including Disclosure Document) for you to get legal and accounting advice.

      Stage 4:
      Third Meeting -We address any questions relating to the Franchise Legal documentation and any other matters. At this meeting we also make arrangements for you to visit existing franchisees so you can learn more about expectations of franchisor support and what it takes to build a successful Service Centre.

      Stage 5:
      Final Meeting - We meet with you at our International Head Office in south-west Sydney for a final assessment. At this meeting you would meet with the CEO and senior executives of PACK & SEND for application approval. Subject to this approval you would then sign the Franchise Agreement and pay the Initial Franchise Fee.

      Stage 6:
      Training is scheduled. The process of Service Centre site selection and shop fit-out commences.

      Stage 7:
      Your Service Centre opens for trading.

      Enquire now to start your pathway to find out more about becoming a PACK & SEND franchise partner

      PACK & SEND photo
      PACK & SEND photo

      Why us?

      Here’s just a few reasons to consider owning a PACK & SEND franchise business:

      • Earn income through multiple revenue streams (Online, on-phone, in-store). Our customer facing technology solutions provide franchisees with the opportunity to earn recurring residual income streams. You literally will earn money while you sleep.

      • Innovation is an integral part of the PACK & SEND culture and business strategy. You will be joining a brand that is constantly delivering ecommerce and logistics technology solutions keeping you at the forefront of the ecommerce evolution.

      • With a growing international footprint of more than 135 Service Centre locations, the PACK & SEND brand opens doors, confirms credibility, motivates the buyer and instils customer loyalty. Our brand has the highest customer review rating of all courier companies in Australia. This helps to deliver you consistent enquiries from day one from which to build your business. Demand for our services is so strong that we will guarantee a minimum number of customer leads in your first year if you open a new Service Centre in a new territory.

      • You will own a PACK & SEND Service Centre that essentially operates from retail premises at business to business trading hours – but have access to technology to earn income 24/7.

      • PACK & SEND has been in business for 25 years with continual growth. We are one of Australia’s leading franchise businesses and have been internationally recognised for embracing world class franchising business practices. We continue to have a growing number of franchisees who love the business so much, that they invest in a second or third PACK & SEND franchise Service Centre.

      PACK & SEND photo
      PACK & SEND photo