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Gloria Jean's Coffees

Gloria Jean's Coffees

Food, Beverage & Hospitality
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Gloria Jean's Coffees are a Food, Beverage & Hospitality Franchise that started in 1996. They currently operate in 330 locations and have 17 new opportunities available across Australia.

17 Opportunities
Gloria Jean's Coffees
Gloria Jean's Coffees photo
Gloria Jean's Coffees photo
Gloria Jean's Coffees photo
Minimum investment
Established locations
Opportunities in Toongabbie and 15 other locations

Date created

04 Jul 2017

Date franchise started


Average revenue

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Average royalties

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Avg. marketing fee

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Avg. franchise fee

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Gloria Jean's Coffees website

Australia needs great coffee. Made by you. Gloria Jean’s, around since 1979, is an iconic brand, serving amazing coffee day-in, day-out. We call it the ‘Good Cup’.

Jean says - ‘Let there be good coffee’.
The story goes like this: In the late 90’s Gloria Jean’s swept across Australia, and by 2003 Jean had completed her good deed, delivering espresso coffee to every corner of Australia.
Nearly 21 years later, a new version of Gloria Jean’s opens with a whole new look, new brews and a canteen style café menu, what hasn’t changed is our love for coffee, learning about it, GJ old school values and our signature orange, Pantone 021C.
Thanks to the support of many loyal guests, Gloria Jean’s has grown to a global network of cafes. Delightfully, there are thousands of us now, and we look forward to seeing you soon.

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Gloria Jean's Coffees video

How it works


1. A bit of research. Head to our website ( to get a feel for our brand and to read more about our franchise opportunities, including some testimonials. Take some time to visit a couple of our coffee houses, too.

2. Make an enquiry. Register your initial interest by completing our Franchise Partner Enquiries Form online. We’re in touch for a chat usually within 1-2 days. Then if we’re both keen to get to know each other further, we ask you to complete our Application Form. If you’re interested in an existing coffee house opportunity, we can provide you with the broker’s contact details.

3. Application form. Submit your form and we review your application in detail. If you meet our initial criteria, we then arrange a mutually suitable time for a first meeting.

4. Discovery meeting. This is your chance to meet the team and discover exactly what’s involved in owning your own coffee house. We’ll probably have a few questions on your application, and you can ask us what you want to know, too. You also bring along your signed Confidentiality Deed to this meeting.

5.Franchise Partner chat. Next you get the chance to speak to a couple of our Franchise Partners to get their perspective on owning a coffee house. Now’s also a good time to start sourcing a solicitor (we require that you have one), accountant and finance broker (we recommend that you have these). They should obviously have experience with franchising and an understanding of our industry.

6. Second meeting. Once you’ve decided that this is the right opportunity for you, next is a behavioural interview. It’s nothing scary; we’re just interested in how your past experiences have shaped you, and how they might relate to you operating your own coffee house. And no doubt you have some more questions for us.

7. Our detailed assessment. We then undertake our detailed assessment of your application – including your finance and proof of funding – we may ask you for more information or supporting documentation (e.g. if you are buying an existing coffee house we need a copy of the conditional contract of sale/purchase). We also assess your application for the particular coffee house you are considering and whether this is suitable for you and Gloria Jean’s Coffees.

8. Decision time. Taking into account you application, interviews and our assessment, we now make a final decision on whether this franchise opportunity is for you and whether we go to the next step – formal approval and legal documentation.

9. Issue of formal approval and legal documentation. – Now it’s time to provide you with a formal approval and the franchise grant documents, including our disclosure document and draft franchise agreement. This is your time to review the detail of the franchise and finalise your due diligence before you legally sign-up. You need to seek independent, professional advice at this stage. After getting this advice, you return the signed documents to us and pay the fees due.

10. Coffee University! We book you into our 6 weeks intensive Franchise Partner Induction Program, where you learn about our system for successfully operating a coffee house with Gloria Jean’s Coffees. (Of course, you need to pass our training program before you can open a coffee house or transfer into an existing one.)

11. Final preparations. The end of the training program signals the final preparations to opening up your very own coffee house.

12. Launch day. Stock up on your sleep before the big day! Your dream coffee house is ready to roll. Our team will be there to support you during the initial stages, offering all the help you need as you start to find your feet.

Generally, this 12 step application and approval process takes between 6 -14 weeks. Please note that the above process varies depending on whether you are applying for a new coffee house opportunity or purchasing an existing franchise business. There are some extra step/different steps if you are buying an existing franchise business (and the vendor franchisee has to meet separate requirements for the sale to go ahead). Please also note that Gloria Jean’s Coffees requires that all franchisee be supported by (at least) 2 persons who act as guarantors. These guarantors also need to be assessed and approved as suitable for your application to be approved.

If you don’t meet our selection criteria or aren’t approved for the particular coffee house opportunity, we’ll also let you know.

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Gloria Jean's Coffees photo
Gloria Jean's Coffees photo

Why us?

Good Cup. Everytime.
We’re day-makers. Our crew spend months learning how to pull the most pristine, perfect shot of House espresso. Every Gloria Jean’s crew member is a ‘keeper’ of that single coffee cherry, from the time it gets picked, until the time it’s brewed.
Gloria Jean’s, around since 1979, is an iconic brand with deep coffee knowledge, but it all ultimately revolves around amazing, incredible coffee day-in, day-out. We call it the ‘Good Cup’.

Proud to be a GJ’er
Human connection is why we’re here, and sometimes we realise it’s as simple as two lattes. We’ve evolved from a small group of cafe all-rounders – feeling their way – to a company of coffee experts, and after 21 years in the game spent perfecting espresso coffee, we’re jumping on the third wave coffee train.
The new Gloria Jean’s is built with slow coffee in mind. The idea of a pick me up goes way past caffeine. Coffee has the ability to make people pause and interact, with each other, and over the counter with GJ’ers geeking out on batch brew, microlots, deconstructed iced coffee, and Single Origin filters.
Chats and brews await.

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Gloria Jean's Coffees franchise opportunities