Since joining Colliers over three years ago, Gillian Ross has rapidly progressed from Trainee to Executive within the dynamic Commercial Team at Colliers Toowoomba. With a strong background in business and hotel management, honed through international training with Hilton Hotels, Gillian brings exceptional communication skills and a calm, confident approach that gives her clients the assurance they need to secure the best outcomes.

Well-regarded for her personable nature and proactive communication, Gillian thrives on staying connected—regularly updating vendors and engaging with prospective tenants and buyers. She has established herself as a trusted expert in the Toowoomba Office and Retail markets, becoming the go-to professional for sales, leasing, and management within the Toowoomba CBD and surrounding areas.

Her dedication was recognised with the Colliers Toowoomba Star Award (FY22/23)—an honour that celebrates the team member who consistently exemplifies Colliers’ values, leaving clients with an experience that builds long-term relationships.

Gillian works closely with local developers, managing everything from custom fit-out negotiations to repositioning properties for market. Her approach is strategic and creative, using tailored marketing tools to drive results.

Outside the office, Gillian is a proud mum of two young boys and currently enjoying her “quiet era”—balancing her professional drive with family life. On weekends, you’ll find her walking to local coffee shops, catching up with friends, or exploring new destinations and boutique hotels.