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Agent Admin


How do I change my details in Agent Admin?

If you are updating your trading name, address, ABN or email details you will be required to complete and submit a change of details form. Please contact support@commercialrealestate.com.au to request the form

 

If you would like to update other details such as website URL, general enquiries email address or phone number, please drop us an email at support@commercialrealestate.com.au

I have forgotten my Agent Admin Login

Don’t panic! You can retrieve your password or login details at https://membercentre.fairfax.com.au/

How do I add Agent Logins for my Agency?

You can add additional Agent Logins by contacting our support team on 1800 999982. To add Agent details, click on the ‘Agent’ tab, and click “Add Agent”.

 

If you need permissions to purchase additional products please get in contact with support@commercialrealestate.com.au

How is my listing performing?

As a subscribing agent, there are several ways to track the performance of your listings using the “Reports” tab of Agent Admin.

 

Single Listing Report :
Which gives you detailed statistics for listings, including statistics for enquiries, search results, and inspection planner.

See how you could increase your listing’s performance using the Performance Comparison metrics.

Multiple listings Report :
A report that gives you stats on the performance of listings including number of property page views, emails, other leads. This report also includes emails from your profile page.

How do change or add I my Agency’s Logos?

For security reasons, logos can only be loaded internally by a member of our Support staff.

Please email your logo to support@commercialrealestate.com.au, in the dimensions as follows:

Agency Logo

200 (w) pixels x 70 (h) pixels – Up to 50kb, File type GIF or JPG.
Appears on Property Details Page and in Agency Profile Page.

Search Logo

120 (w) pixels x 42 (h) pixels – Up to 20kb, File type GIF or JPG.
Appears on search results and various reports.

Agency Banner

720 (w) pixels x 50 (h) pixels – Up to 50kb, File type GIF or JPG.
Appears on Property Details page and search results of Top Spot.

Agency Wide Banner

915 (w) pixels x 42 (h) pixels – Up to 100kb, File type GIF or JPG.
Appears on Property Details page of P+ listings.

Leaderboard

728 (w) pixels x 90 (h) pixels – Up to 65kb, File type GIF or JPG.
Appears on Property Details page of P+ listings.

For security reasons, logos can only be loaded internally by a member of our Support staff.